Privacy Policy

This is an English translation provided for convenience. In case of any discrepancy, the Spanish version prevails.

At Tecnoware Soluciones Informáticas, S.A. we respect the privacy of visitors to our website and are committed to protecting the personal information they provide to us, in accordance with Costa Rica's Law No. 8968 on the Protection of Individuals with regard to the Processing of their Personal Data.

Information we collect

We collect the information you voluntarily provide through our contact forms: name, company or institution, email address, industry and the details of your inquiry.

Use of information

The information collected is used solely to respond to inquiries, provide information about our services and establish business relationships. We do not use your data for any other purpose without your consent.

Disclosure to third parties

We do not sell or transfer your personal information to third parties for their own purposes. We share it only with the technical providers that allow us to operate this site (listed below), or when required by a competent authority under applicable law.

Providers that process data

Web3Forms receives the information you enter in the contact form and forwards it to us by email. Google Analytics collects browsing data, such as pages visited, time on site, device type and approximate location, to help us understand how the site is used. Google Analytics does not receive your name, email or the content of the form.

Cookies and local storage

Google Analytics uses cookies to distinguish visits. The site also stores your language preference in your browser and, for the duration of your session, your conversation with the chat assistant. You can block or delete cookies in your browser settings without affecting how the site works.

Your rights

You have the right to access, correct, update or request the deletion of your personal data. To exercise these rights or ask questions about privacy, contact us at contacto@tecnoware.cr.

This policy may be updated periodically. Last updated: September 2026.